Silver Wings Travels, hereafter referred as “SWT” or “US/We/Our”, is part of the Currimjee Limited Group (CJ) , a family-owned business. SWT is duly registered under the laws of Mauritius. CJ has five strategic clusters, namely Telecommunications, Media, IT (TMIT), Real Estate, Tourism & Hospitality, Commerce & Financial Services and Energy. In line with the provision of its services, SWT may process personal data as defined in the Mauritius Data Protection Act 2017 (“DPA 2017”) and the European Union General Data Protection Regulation (“GDPR”) (collectively referred to as “Laws”). Our company details are as follows:

Business Registration Number: C07004325
Registered Office: 3A, John Kennedy Street, Port Louis, Mauritius
Phone Number: +230 2100160

SWT is duly registered as a data controller and a data processor with the Data Protection Office of Mauritius.

This privacy notice (“Notice”) is intended to help you understand how SWT collects and uses personal data and describes the rights you have with respect to your personal data amongst others. Personal data (“Data” or “information”) refers to information about you, and from which you could be directly or indirectly identified as defined under the applicable Laws.

SWT collects, uses, or otherwise processes different types of personal data relating to different categories of individuals (“data subjects”) and for different purposes including visiting our website (https://silverwings.mu/), accessing our premises etc. Data subjects may be customers, prospective customers, employees and/or prospective employees. The lists and examples below are illustrative, non-exhaustive and not fully representative for every individual circumstances.

We are committed to respecting and protecting your privacy and the personal data you may provide to us. If you have any questions regarding the processing of your personal data, please contact our Data Protection Officer.

We may collect, use, or otherwise process different types of personal data about you. These may include:

The personal data referred to above is not an exhaustive list and we may request additional information for legitimate business or legal purposes during the course of our business activities. In any event, SWT is committed to ensuring that the information it collects and uses is appropriate for the purpose for which it was collected and does not constitute an invasion of your privacy.

There may be instances where some categories of personal data are mandatory while others are optional. Mandatory personal data is needed to ensure our ability to perform the required functions while optional data is entirely voluntary and intended for ancillary activities.

We do not collect sensitive personal data (also known as special categories of personal data) but there may be circumstances where such data may be shared with us in an unsolicited manner.

We may collect your personal data directly through physical forms, electronic forms, or other forms of correspondences (e.g., email, post). This can be by corresponding with us in person, by post, telephone, email, social media or otherwise. Refer to our Cookie Policy for information relating to use of cookies on our website.

We process personal data where such processing is:

• Reasonably necessary to fulfil our obligations, responsibilities, and duties in line with our business purpose.
• Reasonably necessary for compliance with legal or regulatory obligations to which we are subject to.
• Within SWT’s legitimate interests and the interests do not override your rights as a data subject.
• Subject to your consent in specific circumstances.

We use your personal data for a variety of purposes including but not exclusively related to:

• Corporate communications (e.g., business sponsorships/opportunities, vacancies) through the website and social media
• Recruitment
• Security of SWT premises
• Security of SWT systems including website
• Compliance with internal policies and procedures

We currently do not use automated decision-making including profiling.

There may be instances where data subjects may submit personal data which we have not requested. If you submit unsolicited personal data to us, we will process the data in accordance with this Notice. We will only use and store such information if it is relevant to our legitimate business purposes or if we are required to do so by law.

We are committed to maintaining your privacy and we comply with all legal requirements regarding the sharing/disclosure of personal data. In relation to the purpose for which SWT processes personal data, we can disclose your personal data to the following recipients where there are legal requirements or it is within our legitimate interests to do so:

• Other entities within the Currimjee Jeewanjee Group
• Service providers: We use third-parties to provide services and other activities. We only share personal data when the third-party has a legitimate business reason to have access to such information and where it has agreed in writing to provide an adequate level of data protection.
• Public or enforcement authorities in Mauritius

We do not transfer personal data outside Mauritius and all personal data is stored and processed locally. Should there be any changes, we will inform you accordingly and seek your consent where required.

We retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

To determine the appropriate retention period for personal data, we consider the volume, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting, or other requirements. Once your personal data has reached its retention period, we will dispose your information through secure means of destruction unless it is not feasible.

We maintain the accuracy and completeness of the personal data we process. It is important that you inform us promptly of any updates to your personal data so that we have the most up-to-date information about you.

At any point while SWT is processing your personal data, you may have the following rights regarding your personal data. Please note that these rights are not absolute and are subject to specific conditions: 

• Right of access: You have the right to ask us for copies of your personal information.
• Right to rectification: You have the right to ask us to rectify personal information which is inaccurate.
• Right to erasure: You have the right to ask us to erase your personal information in certain circumstances. However, we may not always be able to comply with a request of erasure for specific reasons which will be notified to you, if applicable, at the time of your request.
• Right to restriction of processing: You have the right to ask us to restrict or suspend the processing of your personal information in certain circumstances.
• Right to object to processing: You have the right to object to the processing of your personal information in certain circumstances.
• Right to withdraw your consent: You have the right to withdraw your previously given consent.
• Right to data portability: You have the right to ask that we transfer your personal information to another organisation. This applies only in instances where the processing falls under GDPR.
• Right to lodge a complaint: You have the right to lodge a complaint with the Data Protection Commissioner, for DPA 2017, or with the regulatory authority of the country of your residence, for GDPR.

SWT implements a combination of administrative, technical, and organisational measures designed to safeguard the confidentiality, integrity, and availability of your personal data.

Our security measures include the following which are not exhaustive:

• Access Control & Physical Security: Access is restricted to authorized individuals and physical controls protect sensitive areas.
• Encryption & Secure Data Transfers: Personal data is protected using encryption (e.g., AES-256) both at rest and in transit.
• Firewalls: Firewalls safeguard the internal network from unauthorized access.
• Data Minimization: Only necessary data is collected, with pseudonymization applied where applicable.
• Backup & Disaster Recovery: Regular backups and recovery plans ensure data availability and continuity.
• Training & Awareness: Employees receive regular training on data protection and security practices.
• Breach Management: Procedures are in place to detect, respond to, and manage security incidents.

We may enter into a Data Processing Agreement with our service providers and ensure that as data processors, they protect your personal data by maintaining technical and organisational security measures to protect personal data.

Our services are not directed at individuals under 16 years old. If you believe your child has provided us data, contact us immediately.

We use cookies to improve your browsing experience. For more information, please refer our Cookie Policy.

This Notice may be updated periodically and without prior notice to reflect changes in our privacy practices. We will let you know about any significant changes to this Notice and will indicate at the top of the Notice when it was last updated. We recommend that you check this page from time to time to inform yourself of any changes in this privacy notice.

If you have any concerns about our use of your personal data, we would appreciate the chance to deal with your concerns in the first instance. You can make a complaint to us at:

Title: Data Protection Officer
Email: [email protected]
Contact number: +230 2100160

If you are not satisfied with the response you obtain from us, you can also lodge a complaint with the Mauritius Data Protection Commissioner. The contact of the Mauritius Data Protection Commissioner is as per below:

Address: 5th, SICOM Tower,
Wall Street, Ebene Cyber City
Ebene
Mauritius
Email: [email protected] or [email protected]
Phone number: +230 460 0251
Website: https://dataprotection.govmu.org