Cookie Policy

1. Objective of this policy

The objective of this policy is to define a consistent Cookie Policy which must be displayed on the website(s) used by Silver Wings Travels (SWT).

2. Target audience and scope

This policy is targeted to the webmaster of the SWT website(s) and the contents of section 4 should be displayed on the website(s). The rationales for deviations from this policy must be formally reviewed and approved by the Data Protection Officer.

3. Consent

Prior informed consent is required for storage or for access to information on a website visitor’s device through cookies or any related technologies (e.g. web beacons, flash cookies, action tags, clear gifs). Where consent is required, it must be obtained before the cookies are copied on the device. The following practices must be followed:

  • Consent must be explicit, informed, and freely given.
  • Pre-ticked boxes or implied consent mechanisms shall not be used, ensuring that users shall have the option to accept, reject, or customize their cookie preferences according to their needs.
  • Consent is not required for cookies intended for the following:
    • User input: Cookies used to keep track of users’ input when filing online forms for the duration of a session or persistent cookies limited to a few hours in some cases.
    • Authentication: Cookies used to identify users once they have logged in, for the duration of the session.
    • User centric security: These are used to detect authentication abuses, for a limited persistent duration.
    • Multimedia content player: These cookies store technical data to play back video or audio content, for the duration of a session.
    • Load-balancing: Such cookies support load balancing to improve performance.
    • User interface customisation: These are used for language or font preferences, for the duration of a session (or slightly longer).
    • Third-party social plug-in for content sharing: These types of cookies are used to facilitate sharing for logged-in members of a social network.
  • First-party persistent cookies require consent and their lifetime must not exceed one year.
  • All other third-party session and persistent cookies, require consent.
  • Users should be provided the possibility to retract or customize their consent. Additionally, records of all consents must be maintained. As such, a consent management tool should be implemented.
  • Consent must be renewed at least every 12 months after the first visit or whenever there is a significant change to the cookie policy

4. Data security

All personal data collected through cookies must be stored securely, using encryption and access controls.

5. Content of cookie policy

The website of Silver Wings Travels, hereafter referred as “SWT” or “US/We/Our”, uses cookies on its website to enhance your browsing experience and improve performance amongst others. When you accessed this website, you have been given the opportunity to accept cookies used on this website, to accept only certain categories of cookies or to decline all cookies. If you have not been provided this option during the current visit, it implies that you already responded during your previous access to our website.

5.1 Definition

Cookies are small text files that we store on your device (e.g., computer, smartphones, tablets) through your web browser, when you visit our website. When a website is accessed, one or more cookies may be stored on your device and are used during subsequent visits to the same website. Cookies are very common and used by most websites. Each cookie typically stores the name of the domain from which it was downloaded, its lifetime and an associated value. Cookies are used for different purposes, like letting you navigate between pages efficiently, remembering your preferences, and generally improving the user experience. Cookies may tell us, for example, whether you have visited the website before or whether you are a new visitor.

5.2 Purpose of cookies

We use cookies for the following purposes for our website:

  • Recognise your device so that you do not have to start over every time when you visit our website or Enhance your browsing experience.
  • Track your interaction as you navigate the website
  • Improve website usability and performance
  • Analyse the use of the website including its performance

5.3 Purpose of cookies

Cookies may be accessed either by our website directly, or by third-parties through our website. As such, there are two categories of cookies as described below:

  • First-party cookies: These cookies are set by our website.
  • Third-party cookies: These cookies are served on your device by third-parties, from which we use specific services. While we have allowed these third-parties to use our website to distribute these cookies, we do not retain control over the information supplied by these cookies, nor do we retain access to the cookies data. The information is managed solely by the third-parties in accordance with their privacy policies. We recommend that you consult the privacy/cookie policies of these third-parties (listed below) to understand how these cookies are used.

5.4 Lifetime of cookies on your device

Cookies can remain on your device for different periods of time. Based on their lifetime, cookies can be classified into either session cookies or persistent cookies.

  • Session cookies: These cookies are temporary and only exist while you browse our website. They expire at the end of a browser session when you close your browser and when you leave the website.
  • Persistent cookies: These cookies are stored on your device until they reach an expiry date or you delete them.

5.5 Cookies used on Silver Wings Website

The following cookies are used on our website:

  • Essential/strictly necessary cookies: These cookies are mandatory for the correct functioning of the website.
Provider Name purpose Type Lifespan
silverwings.mu ASP.NET_SessionId Used to maintain anonymous user sessions First-Party Session
silverwings.mu __RequestVerificationToken Used for security purposes First-Party Session
silverwings.mu visited Used for security purposes First-Party Few minutes
silverwings.mu cookiebar Used for the cookie banner First-Party Few minutes
  • Analytical or performance cookies: These cookies allow us to track website visits as a means to improve the way our website works.
Provider Name purpose Type Lifespan
silverwings.mu _ga Used by Google Universal Analytics to distinguish unique users First-Party 365 days
silverwings.mu _ga_HNXS5R3Q73 Used by Google Universal Analytics to distinguish unique users First-Party 365 days
silverwings.mu _ga_RDS2S4L5JG Used by Google Universal Analytics to distinguish unique users First-Party 365 days
silverwings.mu _gid Used to distinguish users First-Party 1 day
  • Advertising or targeting cookies: These cookies are used to track user activity so as to provide targeted advertising.
Provider Name purpose Type Lifespan
facebook.com fr Used to provide you with relevant advertising across Facebook Third-Party 90 days
facebook.com _fbp Used to provide you with relevant advertising across Facebook First Party 90 days
Linkedin.com

5.6. Opting-out of google analytics

We use Google Analytics for tracking website usage and this service is provided by a third-party, which is Google Corporation. Although limited information is gathered by the Google Analytics platform, you can opt out of having your data captured on this platform by installing the Google Analytics Opt-out Browser Add-on. Refer to https://tools.google.com/dlpage/gaoptout?hl=en.

5.6. Managing cookies

If you would like to delete or block cookies, we request that you configure the settings on your web browser. However, if you opt to decline or delete cookies, some parts of our website may become inaccessible or may not function properly. Note that the preference to decline cookies on this website, also uses a cookie and hence by deleting this cookie, you will have to specify your preference every time you visit our website.

Please follow the below links and instructions below:

  • Use your web browser to control cookies:

The hyperlinks below redirect to the guidance provided by the respective vendors for managing cookies:

5.8. Third-party cookies and data transfers

We may bring changes to this policy from time to time and we recommend that you regularly check this page to become acquainted with any changes.

5.9. Changes to this policy

If you have any questions about our Cookie Policy, please contact us at [email protected]

5.10. Contact

If you have any questions in relation to the cookies used on our website, please contact our Data Protection Officer on [email protected].

*Terms and conditions for Silver Wings Travels Limited